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Financial Hardship

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We always extend a helping hand!

Recent media reports have highlighted steps that borrowers can take to deal with financial hardship.

At Bankstown City Credit Union we have always offered help to members who may experience financial hardship. That’s what being member-owned is all about – putting your interests first.

We focus on making sure we lend responsibly, but we understand that your circumstances can change, for example, because of a change in your employment.

By working with you, together we can make an assessment of how best to assist you and your family based of your ability to meet the obligations of your loan. This is the high standard of Bankstown City Credit Union service we have always applied.

Any member who is facing difficult financial circumstances or an inability to repay their loan should contact us on (02) 9707 - 6000 to discuss your situation further.


If you have any questions, please contact us Enquire